You can get help with our mailling list. We have an user's mailling list available to everyone that needs help, there you can make any question. Preferiable the emails in the list are written in English, but you can write in Portuguese and Spanish that we and the community will try to answer you. So, don't be shinny write to us. The address of the list is firstname.lastname@example.org. If you want to subscribe to it visit the following link here.
Before you post a new question please browse/search at our list's archive or our FAQ section to try to get your answer.